First Year Academic Success Advisor
Core
Provides holistic academic advising, retention, and support strategies for First-Year undergraduate students to increase persistence and graduation rates.
Role type
First-Year Academic Success Advisor (Individual Contributor)
Builds
Student retention and engagement programs, orientation events, and academic support initiatives
Domain
Higher Education / Student Success
Deliverable
product features
Required skills
Academic advising, retention strategy, student engagement, data analysis, workshop facilitation, policy interpretation, critical thinking, emotional intelligence
Preferred skills
Master's in counseling or higher education, experience with First-Year cohorts, knowledge of ASU structure, presentation design, technology adaptation
Technologies
Salesforce, DARS, analytics software, student record databases, appointment systems
Responsibilities
Provide individual and group academic advising for First-Year students; Execute strategic campaigns and events to increase retention; Lead New Student Orientation and onboarding events; Facilitate NEW 101 course sections; Supervise and mentor Peer Academic Leaders; Monitor student academic progress using data tools; Resolve complex student issues and escalate to leadership; Collaborate with faculty and support services to remove enrollment barriers; Analyze financial and academic challenges to ensure timely course completion; Maintain accurate student records and generate data-driven reports.
Seniority
Mid-level IC with 3+ years experience