Sales Support Executive
Core
Coordinate pricing, procurement, and agent activities to generate accurate quotations and support sales teams in the freight forwarding business.
Role type
Sales Support Executive
Builds
Quotations and pricing data for intermodal shipping services
Domain
Logistics / Freight Forwarding
Deliverable
product features
Required skills
Quotation preparation, Rate and tariff management, Customer feedback collection, Commercial escalation handling, Internal system utilization, Cross-functional coordination
Preferred skills
Regional market exposure, Tender handling, Overseas agent liaison
Technologies
Ticketing System, Tariff and Rate Tools
Responsibilities
Coordinate with local pricing, procurement, and overseas offices to obtain rates and tariff information; Prepare and submit accurate quotations based on sales requirements; Follow up on quotations with customers and sales teams to obtain feedback and business updates; Provide customer feedback and market insights to pricing and procurement teams; Handle commercial and pricing-related escalations pertaining to quotations; Utilize internal systems and tools to support pricing activities