TESS Manager 1
Core
Manage an ESS team within a tax processing center of excellence to ensure quality support for U.S. tax filing deadlines and standardized tax engagement practices.
Role type
Senior IC tax operations manager
Builds
Tax engagement support services, including contract preparation, workflow management, reporting, and e-filing
Domain
Professional services / Tax processing
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Tax processing expertise, team leadership, process optimization, risk management, stakeholder management, project management, quality assurance, change management
Preferred skills
None stated
Technologies
Microsoft Office, project management tools
Responsibilities
Oversee key activities across tax processing, engagement administration, and e-filing; Lead, coach, and develop a high-performing team; Drive process optimization and standardization; Ensure compliance and quality control; Manage complex projects and stakeholder relationships
Seniority
Senior, hands-on IC with management responsibilities
