Business Analyst
Core
Understand business problems and opportunities, recommend solutions, and lead analysis activities for high-priority projects to support products, processes, and users.
Role type
Senior Business Analyst (Agile/Scrum)
Builds
Enterprise software enhancements, business process improvements, and product features
Domain
Professional services / Middle market / Technology enablement
Required skills
Business analysis techniques, Agile/Scrum/Kanban, Requirements elicitation, User story documentation, Data mapping, Process improvement, Stakeholder management, Product backlog management, UAT planning, Project coordination
Preferred skills
CBAP/CCBA/PMI-PBA certification, Financial services or accounting industry experience, Six Sigma methodologies
Technologies
MS Office (Word, Excel, PowerPoint, Visio), Defect tracking tools, Microservice components
Responsibilities
Lead requirements elicitation sessions and document user stories/acceptance criteria; Define detailed business requirements and design for development; Lead analysis workstreams and coordinate with Project Managers; Participate in sprint planning, reviews, and go/no-go decisions; Plan and execute user acceptance testing (UAT) scenarios; Represent the voice of the customer in product recommendations; Support Center of Excellence standards and promote agile adoption; Manage small projects or workstreams within larger initiatives; Provide quality assurance backup and support issue resolution.
Seniority
Mid-Senior, hands-on IC with team leadership