Engineer Application Support
Core
Execute new product qualification for cold chain and HVACR systems, support sales with heat load calculations and component selection, and resolve field issues for OEM/SSI customers.
Role type
Application Support Engineer (HVACR/Cold Chain)
Builds
Cold chain and HVACR product solutions for residential, commercial, and industrial spaces
Domain
Climate technology, HVACR, Cold Chain logistics
Deliverable
product features
Required skills
Heat load calculation, system component selection, product qualification coordination, field issue resolution, technical documentation, market trend analysis
Preferred skills
Knowledge of ISHRAE standards, experience with cold chain contractors, ability to prepare annual business plans
Technologies
Oracle Service Portal, HVACR systems, Compressors, Expansion valves
Responsibilities
Coordinate sample evaluation and pilot production testing for new products; Calculate heat loads and select system components for customer projects; Resolve line and field issues by coordinating with plant and engineering teams; Prepare technical reports on market trends and new product development opportunities; Support sales with technical inputs for offer conversion and installation commissioning.