Staff Product Designer, Back Office
Core
Designing the Back Office and Commercial experiences for the financial and operational backbone of trades businesses within a SaaS platform.
Role type
Staff Product Designer (Back Office)
Builds
Desktop, tablet, and mobile touchpoints for a class-leading SaaS product serving home services industry users.
Domain
Home Services / SaaS / Enterprise Platform
Required skills
End-to-end iterative design process, User research & journey mapping, Prototyping (Figma), Information architecture, Interaction design, AI tool fluency, Mentorship & coaching
Preferred skills
Experience with agentic workflows, Async communication, Experimental design approaches
Technologies
Figma, AI tools
Responsibilities
Perform discovery research with users and create journey maps; Prototype solutions for visual and interaction problems using AI tools; Mentor junior designers and provide constructive feedback; Represent users in product strategy and roadmap discussions; Collaborate with product, engineering, and research teams to ship features.
Seniority
Staff, hands-on IC with mentorship responsibilities
