AR Credit Card Officer
Core
Process credit card transactions, refunds, and payments while resolving discrepancies and ensuring compliance in a Shared Service Center.
Role type
L1 Accounts Receivable Clerk (Credit Card)
Builds
Payment processing and reconciliation for credit card transactions
Domain
Finance / Shared Services / Credit Card Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Account analysis, Problem-solving, Attention to detail, Basic accounting knowledge, Transaction processing
Preferred skills
Accounts Receivable experience, Oracle Financial Applications proficiency
Technologies
Oracle Financial Applications, Microsoft Excel, Google tools
Responsibilities
Administer routine enquiries regarding credit card transactions, Process credit card transactions and refunds, Allocate payments to customer accounts, Investigate basic transaction discrepancies, Support chargeback administration, Process penalty charge transactions, Maintain accurate transaction records, Liaise with internal departments for payment queries, Support month-end activities and reporting, Escalate complex issues to senior team members
Seniority
L1, Entry-level IC
