OPERATIONS MANAGER
Core
Oversee daily rental operations to ensure seamless customer experience from arrival to departure, managing fleet readiness and team performance.
Role type
Operations Manager (Rental Fleet)
Builds
Car and van rental services for individuals and businesses
Domain
Mobility / Automotive Rental
Deliverable
product features
Required skills
Operational leadership, team coaching, data analysis, process improvement, real-time decision making, KPI monitoring, recruitment
Preferred skills
Advanced Excel proficiency, experience with real-time monitoring tools, sales team management
Technologies
Microsoft Excel, operational systems
Responsibilities
Streamline rental process to minimize wait times, maintain clean and diverse fleet, forecast staffing and fleet needs, monitor workflows and eliminate bottlenecks, lead and develop sales-driven team, generate performance reports
Seniority
Individual Contributor, Management Level