Customer Service Return Agent
Core
Assist customers with vehicle returns and ensure timely handovers at a car rental location.
Role type
Customer Service Returns Agent
Builds
Vehicle return operations for Europcar customers
Domain
Car rental / Mobility services
Deliverable
client delivery
Required skills
Valid full driving licence, 4+ years driving experience, face-to-face communication, teamwork, flexibility with shifts
Responsibilities
Assist customers in car parks at the beginning and end of rental experiences, ensure vehicle condition and damage standards, complete return administration accurately, process workshop vehicles according to procedures
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