P/T Customer Service Agent
Core
Front-line agent managing vehicle inspections, customer interactions, and fleet readiness for a car rental company.
Role type
Customer Service Agent (Return & Ready Line)
Builds
Customer rental experiences and vehicle availability
Domain
Automotive / Car Rental
Deliverable
client delivery
Required skills
Vehicle inspection, contract review, customer greeting, inventory management, paperwork completion
Responsibilities
Inspect returning vehicles for damage and mileage, secure keys and remove belongings, review rental contracts with customers, maintain clean ready line area, prepare vehicles for pickup, facilitate vehicle exchanges, assist with luggage and parking
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