CareerPlan

Product Manager – Service Engineering

Remote, USAFull-time$112k2026-10-01 → 2026-11-10
On-site · United StatesNo visa sponsorship

Core

Lead strategic investments and define the product vision for Windchill Service Engineering and Arbortext solutions, enabling a connected digital thread across the Intelligent Product Lifecycle.

Role type

Distinguished Product Manager (Service Engineering & Technical Publications)

Builds

Enterprise software solutions for Service Information, Service Parts, Authoring, and Content Lifecycle Management

Domain

Industrial software, Manufacturing, Service Engineering, Technical Publications

Deliverable

product features

Required skills

Product Lifecycle Management (PLM), Service Engineering, Technical Publications, DITA 2.0, Cloud platforms (Azure/AWS), REST APIs, Microservices, Enterprise search, Generative AI, LLMs, RAG architecture

Preferred skills

Windchill, Arbortext, Manufacturing/Aerospace/Automotive/Medical Device industries, Service organizations, Aftermarket operations

Technologies

Windchill, Arbortext, Azure, AWS, DITA-OTK, S1000D, iiRDS, eIFUs, Vector databases, Knowledge graphs

Responsibilities

Define and execute product vision, strategy, and roadmap; Engage with customers and partners to translate challenges into roadmap plans; Translate business requirements into epics and user stories; Partner with R&D and UX teams to design AI-powered solutions; Drive Agile planning and backlog management; Support product launches and sales enablement

Seniority

Senior, hands-on IC