Product Manager – Service Engineering
Core
Lead strategic investments and define the product vision for Windchill Service Engineering and Arbortext solutions, enabling a connected digital thread across the Intelligent Product Lifecycle.
Role type
Distinguished Product Manager (Service Engineering & Technical Publications)
Builds
Enterprise software solutions for Service Information, Service Parts, Authoring, and Content Lifecycle Management
Domain
Industrial software, Manufacturing, Service Engineering, Technical Publications
Deliverable
product features
Required skills
Product Lifecycle Management (PLM), Service Engineering, Technical Publications, DITA 2.0, Cloud platforms (Azure/AWS), REST APIs, Microservices, Enterprise search, Generative AI, LLMs, RAG architecture
Preferred skills
Windchill, Arbortext, Manufacturing/Aerospace/Automotive/Medical Device industries, Service organizations, Aftermarket operations
Technologies
Windchill, Arbortext, Azure, AWS, DITA-OTK, S1000D, iiRDS, eIFUs, Vector databases, Knowledge graphs
Responsibilities
Define and execute product vision, strategy, and roadmap; Engage with customers and partners to translate challenges into roadmap plans; Translate business requirements into epics and user stories; Partner with R&D and UX teams to design AI-powered solutions; Drive Agile planning and backlog management; Support product launches and sales enablement
Seniority
Senior, hands-on IC