CloudOps Lead
Core
Lead Cloud Operations for SaaS and hosted customer environments, ensuring reliability, security, and continuous improvement of cloud-hosted software.
Role type
Senior IC CloudOps Lead (Platform Engineering)
Builds
Cloud-hosted SaaS platforms and customer environments
Domain
Cloud Infrastructure / SaaS
Deliverable
production ML models | infrastructure
Required skills
Cloud infrastructure operations, Kubernetes, Infrastructure as Code, CI/CD pipelines, Cloud networking and security, Monitoring and observability, Incident management, Automation design, Cost optimization, AI service operations
Preferred skills
Enterprise SaaS scale operations, Security compliance frameworks, AI/ML workload support, DevOps lifecycle management, Customer onboarding processes
Technologies
AWS, Azure, Kubernetes, Terraform
Responsibilities
Own day-to-day operation of customer-hosted and SaaS cloud environments; Manage infrastructure across Azure and AWS; Act as technical escalation point for complex customer issues; Lead incident response and root cause investigations; Design and implement Infrastructure as Code and automation workflows; Own observability strategy and operational reporting; Support operation and scaling of AI-enabled cloud services
Seniority
Senior, hands-on IC with leadership responsibilities
