Customer Quality Engineer (f/m)
Core
Collect and evaluate customer quality data to identify trends and root causes, lead quality improvement projects, and provide technical support to resolve customer quality concerns.
Role type
Customer Quality Engineer
Builds
Quality assurance processes and improved product standards
Domain
Manufacturing / Quality Engineering
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Quality Assurance, Root Cause Analysis, Project Management, Statistical Analysis, Crossfunctional Collaboration, Advanced Problem Solving, Technical Documentation, Continuous Improvement
Preferred skills
Customer Focus
Technologies
Statistical tools
Responsibilities
Collect and evaluate customer quality data to identify trends and determine root causes of quality issues, Lead small-scale quality improvement projects ensuring effective implementation within timelines, Partner with engineering, production, and support teams to resolve customer quality concerns, Design and implement robust quality assurance processes to maintain compliance with industry standards, Provide expert technical support to customers addressing complex quality-related inquiries
Seniority
Mid-level, hands-on IC
