Senior Software Engineer, Test
Core
Design and implement holistic test strategies for the Genesys Cloud Platform, leveraging AI tools to accelerate quality engineering, defect analysis, and exploratory validation.
Role type
Senior Software Engineer in Test (Quality Engineering)
Builds
AI-powered experience orchestration platform connecting people, systems, and data
Domain
Enterprise Customer Experience / AI Orchestration
Deliverable
production ML models
Required skills
Test strategy design, API and UI automation, AI-assisted test generation and analysis, exploratory testing, pipeline maintenance, risk analysis, mentorship
Preferred skills
Practical experience with AI tools for testing/debugging, leveraging LLMs for test case generation and build debugging
Technologies
Java, Jenkins, Selenium, Playwright, TestNG, JUnit, REST APIs, Git, AWS, Sumo Logic, New Relic, GitHub Copilot, Claude Code
Responsibilities
Collaborate with PMs and Developers to understand roadmap and scope; Review designs and apply AI-assisted risk analysis; Define test plans with AI-generated coverage suggestions; Design and implement automated tests for APIs and UIs; Lead exploratory testing and bug hunts using GenAI; Maintain and improve CI/CD pipelines with AI-driven triage; Mentor junior engineers on AI-augmented workflows
Seniority
Senior, hands-on IC with mentorship responsibilities