Operations Support Manager
Core
Drive operational excellence in logistics through data-driven insights, reporting, supplier performance management, and continuous improvement initiatives.
Role type
Operations Support Manager (Logistics & Supply Chain)
Builds
Operational dashboards, KPI reporting, and supplier performance management frameworks for Land Operations Finland.
Domain
Logistics and Supply Chain in the renewable products and packaging industry.
Deliverable
dashboards & analysis
Required skills
Data analysis, reporting, performance management, process standardization, KPI tracking, operational system usage, advanced Excel, Power BI
Preferred skills
Stakeholder engagement, continuous improvement methodologies, process optimization
Technologies
Excel, Power BI
Responsibilities
Support Land Operations Finland through analysis, reporting and performance monitoring; Develop and standardize reporting processes and operational dashboards; Own and develop On-Time Delivery (OTD) and Proof of Delivery (POD) reporting and analysis; Act as process owner for Supplier Performance Management within Land Operations Finland; Create, maintain and continuously improve KPI reporting; Provide analytical support and reporting material to management and operational teams; Support logistics development initiatives focused on efficiency, service improvements and cost optimization.
Seniority
Mid-Senior, hands-on IC
