Windchill Support Engineer
Core
Install, deploy, configure, and maintain PTC Cloud applications (Windchill, Navigate) and associated 3rd party software for customers.
Role type
Senior IC Windchill Support Engineer (Cloud)
Builds
PTC Cloud Portfolio Solutions (Windchill, Navigate)
Domain
PLM / CAD / Public Cloud
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Windchill, Navigate, Cloud DevOps, performance tuning, Single Sign On (SSO) configuration, 3rd party software integration
Preferred skills
Azure, AWS, Google Cloud Platform
Technologies
Windchill, Navigate, Azure, AWS, Google Cloud
Responsibilities
Define optimal installation and deployment procedures for PTC applications; evaluate and create execution plans for rehosting or refreshing software versions; configure Single Sign On for customers; perform performance tuning of PTC applications and supported 3rd party software; lead and mentor lower-level contributors; communicate trends in manual effort to R&D to improve cloud readiness.
Seniority
Senior, hands-on IC with mentoring responsibilities