Operations Supervisor
Core
Supervise last-mile logistics operations, ensuring safety compliance, managing inventory and shipping/receiving, and leading warehouse and driver teams to meet delivery standards.
Role type
Operations Supervisor (Logistics/Warehouse)
Builds
Last-mile delivery network, sorting stations, and logistics operations
Domain
Logistics / Last-mile delivery / Warehousing
Required skills
Team leadership, safety compliance enforcement, inventory management, shipping/receiving oversight, route planning, performance reporting, staff training, incident management, data entry
Preferred skills
Experience with warehouse traffic management, knowledge of Health & Safety protocols, ability to handle delivery complaints and damages
Technologies
Warehouse management systems, route optimization tools, proof of delivery (POD) systems
Responsibilities
Conduct safety audits and warehouse checks; oversee shipping, receiving, dispatching, and inventory management; assign daily tasks and monitor staff productivity; generate route plans and submit daily reports; audit Proof of Delivery reports; evaluate employee performance and conduct training; address delivery complaints and damages.
Seniority
Mid-level, hands-on supervisor