Operations Coordinator
Core
Support last-mile logistics operations including sorting, scanning, freight verification, and customer service at a distribution center.
Role type
Operations Coordinator (Logistics)
Builds
Last-mile delivery network across three continents
Domain
Logistics / Last-mile delivery
Deliverable
product features
Required skills
Package scanning and sorting, Freight verification, Data entry, Documentation processing, Customer service, SOP compliance, Hazard-free environment maintenance, Team training and mentoring
Preferred skills
None stated
Technologies
Warehouse systems, Manifests, Labels
Responsibilities
Assist in unloading trailers and verify freight against manifests, Scan, sort, and process packages, Conduct van audits and support sorting operations, Support shipping, receiving, dispatching, and inventory management, Process returns and complete required documentation, Handle customer pickups and front desk assistance, Resolve delivery issues by following SOPs, Print labels and prepare required documentation, Prepare daily reports and maintain accurate records, Train and mentor new employees, Respond to customer inquiries via phone and email, Maintain a clean, organized and hazard-free work environment, Comply with all Health & Safety protocols
Seniority
Individual Contributor