Operations Coordinator
Core
Support last-mile logistics operations by unloading trailers, scanning and sorting packages, managing returns, and maintaining warehouse systems.
Role type
Operations Coordinator (Logistics)
Builds
Last-mile delivery network across three continents
Domain
Logistics / Last-mile delivery
Deliverable
product features
Required skills
Package scanning and sorting, freight verification, returns processing, data entry, documentation preparation, customer service, inventory management, safety compliance, team training
Preferred skills
None stated
Technologies
Warehouse systems, manifest software
Responsibilities
Unload trailers and verify freight against manifests; Scan, sort, and process packages including defective items and returns; Conduct van audits and support sorting operations; Process returns and complete required documentation; Handle customer pickups and front desk assistance; Resolve delivery issues by following SOPs; Print labels and prepare documentation; Perform data entry tasks; Train and mentor new employees; Maintain clean and hazard-free work environment; Respond to customer inquiries via phone and email.
