Title Specialist
Core
Process vehicle titles and ownership documents while providing customer support and maintaining accurate records for Copart's online vehicle auction platform.
Role type
Title Specialist (Customer Service & Documentation)
Builds
Vehicle title processing workflows and customer resolution paths
Domain
Automotive / Vehicle Auctions
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
vehicle title processing, customer service, document analysis, numeric and alphabetic filing, MS Office, typing (45 wpm), 10-key proficiency, state regulations knowledge, attention to detail, multi-tasking, independent work
Preferred skills
local state title knowledge, notary license, bilingualism
Technologies
MS Office Suite
Responsibilities
Identify and analyze vehicle title/ownership documents, process vehicle titles per state guidelines, research and resolve missing or incorrect paperwork, communicate with customers via email or verbally, maintain title bin filing, build relationships with DMV and sellers
Seniority
Individual Contributor, entry-to-mid level
