Implementation Specialist
Core
Configure Zelis system for print fulfillment and electronic communications (EOB, letters, checks, ID cards) for healthcare payer clients.
Role type
Implementation Specialist (Healthcare Payer Solutions)
Builds
Production-ready print and electronic communication workflows for healthcare payers
Domain
Healthcare Payer Technology / Claims Administration
Deliverable
product features
Required skills
System configuration, requirements gathering, project planning, data mapping, client communication, HIPAA compliance, time management
Preferred skills
X12 (837/835) knowledge, API/batch file transfer familiarity, SQL, Jira/Confluence/Salesforce, healthcare claims process knowledge
Technologies
Zelis platform, X12, SFTP, Jira, Confluence, Salesforce, Smartsheet, Microsoft Office
Responsibilities
Configure Zelis system for service composition and processing; gather client requirements for print and electronic communications; develop and manage implementation project plans; customize EOBs, checks, and ID cards; resolve implementation barriers; communicate status updates to clients; manage multiple client rollouts.
Seniority
Mid-level, hands-on IC