Senior Frontend Software Engineer
Core
Building modern, scalable user experiences and shared frontend frameworks for the Genesys Cloud Platform, an AI-powered experience orchestration system.
Role type
Senior Frontend Software Engineer (IC)
Builds
Scalable Single Page Applications (SPAs), shared frontend frameworks, libraries, and tooling for the Genesys Cloud Platform.
Domain
Enterprise SaaS / AI-powered Customer Experience Orchestration
Deliverable
production ML models | product features
Required skills
JavaScript/TypeScript, modern frontend frameworks, scalable SPA architecture, API integration, CI/CD practices, testing strategies, code review, production troubleshooting, technical architecture design.
Preferred skills
Agile development, distributed team collaboration, mentoring, root cause analysis, industry trend evaluation.
Technologies
JavaScript, TypeScript, modern frontend frameworks, cloud-based software, CI/CD tools.
Responsibilities
Design, develop, test, and maintain secure, reliable, scalable frontend solutions; take ownership of features from design through deployment and support; contribute to technical design and architectural decisions; collaborate with Product Managers, UX Designers, and Architects; participate in the evolution of shared frontend frameworks and engineering standards; drive engineering excellence through code reviews and knowledge sharing; mentor and support engineers; troubleshoot and resolve production issues; participate in sprint planning and retrospectives; identify technical debt and improvement opportunities; present technical solutions to technical and non-technical audiences.
Seniority
Senior, hands-on IC with mentorship responsibilities.
