Internal Communication Advisor
Core
Design and deliver integrated internal communications plans, manage digital channels, and act as a trusted advisor to support business objectives and employee engagement in a last-mile logistics environment.
Role type
Internal Communications Advisor (Strategic)
Builds
Corporate intranet, digital channel ecosystem, employee communities, and communication content.
Domain
Logistics / Last-mile delivery / Technology
Deliverable
product features | dashboards & analysis
Required skills
Internal communications strategy, multi-channel content creation, digital channel management, AI-assisted content workflows, data-driven measurement, accessibility compliance, bilingual communication (French/English), project management
Preferred skills
Frontline/deskless workforce communication, email marketing platforms, digital signage management, graphic design, video editing, change management support
Technologies
SharePoint Online, Microsoft Teams, Viva Engage, generative AI tools, Mailchimp
Responsibilities
Design integrated internal communications plans; create audience-first content across written, visual, and video formats; advise teams on communication approaches; own editorial direction of the corporate intranet; manage digital channel ecosystem; use AI-assisted workflows responsibly; build digital communities; measure engagement and sentiment; ensure accessibility and Quebec French-language compliance.
Seniority
Mid-level, hands-on IC
