Soutien pour les TI - IT Support Engineer

Montreal,Canada💼 Full-time🗓 2026-09-09 → 2026-09-25

Core

Diagnose and resolve hardware and software issues for end users across desktops, laptops, printers, and Windows environments.

Role type

IT Support Engineer (Level 1)

Builds

IT support services for corporate end users

Domain

Corporate IT / Desktop Support

Deliverable

client delivery

Required skills

Windows 10/11 troubleshooting, Active Directory management, ticketing systems (ServiceNow, Jira), Microsoft 365, remote support tools, network basics (DNS, DHCP, TCP/IP, VPN)

Preferred skills

macOS troubleshooting, CompTIA A+/Network+/ITIL Foundation, corporate IT environment experience

Technologies

ServiceNow, Jira, Microsoft 365, TeamViewer, AnyDesk

Responsibilities

Diagnose and resolve hardware issues, troubleshoot software problems, manage network connectivity, perform Active Directory tasks, log and manage support tickets, document troubleshooting steps, escalate complex issues, provide end-user support via phone/email/remote tools

Seniority

Junior, hands-on IC

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About Brenntag

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.