Office - Title Specialist
Core
Investigate titling issues and process ownership documents to move insurance claim vehicles through the pipeline to auction.
Role type
Title Specialist (Administrative/Compliance)
Builds
Vehicle inventory flow to auction
Domain
Automotive salvage auction industry
Deliverable
client delivery
Required skills
DMV laws and regulations knowledge, vehicle title processing, ownership document analysis, data entry, decision making, problem solving, time management, multi-tasking
Preferred skills
Experience with title processing, customer service experience, office support experience
Technologies
Microsoft Office (Excel, Outlook), virtual multi-platform databases, government DMV/BMV third party sites
Responsibilities
Utilize decision making and problem-solving skills to free up aged insurance claim vehicle inventory. Troubleshooting and problem resolution specific to vehicle titles; odometer discrepancies, power of attorney, etc. Efficiently and accurately identify/analyze/process ownership documents within company and state alternate special transfer guidelines. Performs administrative duties in the office such as data entry, follow-ups, reports, and word processing associated with Copart documentation and services.
Seniority
Entry-level to Junior