Operations Supervisor
Core
Oversee last-mile logistics operations, ensuring safety compliance, managing inventory and dispatching, and leading warehouse staff in a fast-paced environment.
Role type
Operations Supervisor (Logistics/Warehouse)
Builds
Last-mile delivery network for Intelcom | Dragonfly
Domain
Logistics / Supply Chain / Warehousing
Deliverable
product features
Required skills
Safety compliance enforcement, inventory management, route planning, team leadership, performance reporting, data entry, conflict resolution
Preferred skills
Coaching and training, customer service, shift management
Technologies
Warehouse management systems, GPS/route optimization tools, POD reporting systems
Responsibilities
Conduct safety audits and enforce hazard-free work environments; oversee shipping, receiving, and inventory management; generate daily route plans and optimize driver bookings; assign tasks, monitor productivity, and coach warehouse staff; address delivery complaints and manage exceptions; maintain delivery and incident logs.
Seniority
Mid-level, hands-on IC