Customer Service Representative
Core
Front-line support role handling client communications, appointment scheduling, and administrative tasks for a veterinary clinic.
Role type
Client Service Representative
Builds
Patient intake, appointment scheduling, and payment processing for veterinary services
Domain
Veterinary services / Healthcare
Deliverable
product features
Required skills
Phone etiquette, appointment scheduling, cash handling, basic animal handling, email communication
Preferred skills
Veterinary field experience, Spanish language skills
Technologies
PetDesk
Responsibilities
Answer phones, take messages, schedule appointments, check-in clients, process payments, maintain lobby cleanliness, assist with animal handling up to 50lbs, communicate with pharmacies and clinics
Seniority
Entry-level to Junior