Customer Service Representative (Career Opportunity)
Core
First point of contact for clients at a veterinary hospital, managing communications, appointments, and administrative tasks to ensure seamless operations.
Role type
Client Service Representative (Veterinary)
Builds
Client flow and patient care support
Domain
Veterinary healthcare
Deliverable
client delivery
Required skills
appointment scheduling, payment processing, record maintenance, phone/email communication, multitasking, practice management software proficiency
Preferred skills
veterinary or healthcare client service experience, compassion for pets and owners
Responsibilities
Welcome clients and patients, answer phone calls and emails, manage appointment scheduling, process payments, maintain client and patient records, collaborate with veterinarians, handle client concerns
Seniority
Entry-level to Mid-level, hands-on IC
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