Salesforce Administrator
Core
Support, maintain, and enhance the Salesforce platform to improve business processes, ensure data quality, and provide user support for a primary care provider.
Role type
Salesforce Administrator (early career)
Builds
Salesforce configurations, automations, reports, dashboards, and user support solutions
Domain
Healthcare / Salesforce Platform
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce Administration, Sales Cloud, Service Cloud, Omni-Channel, Lightning Experience, Flows, complex reporting, data quality management, user training, release management, security configuration
Preferred skills
LWC, Apex, SOQL, triggers, CI/CD tools, source control, Agile methodologies, healthcare industry experience
Technologies
Salesforce, Sales Cloud, Service Cloud, Omni-Channel, Lightning Experience, Flows, Azure DevOps, Gearset, Git
Responsibilities
Administer user setup, profiles, permission sets, roles, and security settings; Configure custom objects, fields, page layouts, record types, validation rules, approval processes, and Flow automations; Monitor platform health and troubleshoot configuration, integration, and performance issues; Create and maintain reports, dashboards, and analytics; Perform data quality reviews, audits, validation checks, and deduplication; Collaborate with stakeholders to translate business needs into configuration changes and automation solutions; Participate in testing, UAT, and deployment activities; Develop user guides, training materials, and support documentation.
Seniority
Junior, hands-on IC