Director Software Engineer for BRCC Inbound Communication (Hybrid - Newark, NJ or NYC)
Core
Strategic leader guiding the architecture, engineering delivery, modernization, and operational performance of the inbound communications platform for physical mail, paper/digital forms, email, fax, and system-to-system transfers.
Role type
Director, Software Engineering & Platform Architecture
Builds
Multichannel document intake, imaging, intelligent document processing (IDP), workflow automation, AI-enabled document intelligence, and integrations.
Domain
Enterprise document management, Intelligent Document Processing (IDP), AI/ML in document workflows
Deliverable
production ML models
Required skills
Technology leadership, enterprise architecture, inbound communications/document capture, OCR, AI-enabled extraction, workflow automation, secure scalable platforms, DevSecOps
Preferred skills
Tungsten TotalAgility/Kofax Capture, generative AI/NLP, AI governance, regulated industry experience, cloud-native/microservices
Technologies
Tungsten TotalAgility, Kofax Capture, OCR, AI/ML, Cloud-native, Microservices
Responsibilities
Define technology strategy and roadmap; Lead architecture and engineering teams; Establish engineering standards and APIs; Drive AI/ML adoption for document intelligence; Partner with business leaders for client solutions; Reduce technical debt.
Seniority
Director, hands-on technical leadership
