Coordinator, Quality Control
Core
Coordinate quality control operations, manage shift staffing, and ensure timely reconciliation and closure of jobs while maintaining ISO standards.
Role type
Quality Control Coordinator
Builds
Quality assurance processes and operational efficiency for client jobs
Domain
Business Process Outsourcing (BPO) / Quality Assurance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
problem-solving, attention to detail, Microsoft Office proficiency, multi-tasking, English proficiency
Preferred skills
Spanish communication, leadership/supervisory experience
Responsibilities
Communicate with supervisors regarding shift activity, coordinate staffing needs and schedules, assess training needs, verify job reconciliation and closure, ensure compliance with company guidelines and ISO standards
Seniority
Entry-level to Mid-level, operational support