Customer Service Officer
Hybrid · Australia
Core
Greet and assist customers in renting vehicles, process rental agreements, promote and upsell additional products, and maintain vehicles.
Role type
Sales & Customer Service Officer
Builds
Car rental services and related mobility solutions
Domain
Automotive rental / Mobility services
Deliverable
product features
Required skills
Sales, customer service, vehicle inspection, vehicle detailing, refueling, computer systems proficiency, shift flexibility
Preferred skills
Car rental experience
Responsibilities
Greet and assist customers in renting vehicles, Process rental agreements accurately, Promote and upsell additional products, Address customer inquiries and concerns, Achieve sales targets, Inspect vehicles before and after rental periods, Detailing and cleaning vehicles, Refuel and transport vehicles
Seniority
Individual Contributor