Part-time Customer Service Representative - WestCity
Core
Frontline customer support for banking and financial services, resolving issues like online banking access and card disputes while guiding customers to digital tools.
Role type
Customer Service Representative
Builds
Customer trust and resolution for Westpac banking products
Domain
Financial Services / Banking
Deliverable
client delivery
Required skills
Customer service experience, digital tool proficiency, multi-tasking, problem-solving, adaptability, regulatory compliance awareness
Responsibilities
Resolve customer issues such as online banking access and card disputes, guide customers through digital banking tools, handle regulatory inquiries, manage multiple priorities calmly
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