Senior Field Service Trainer
Core
Develops training materials and conducts hands-on training for field service engineers to support medical device product service and process validation.
Role type
Senior Field Service Trainer (Medical Devices)
Builds
Training curricula, annual training schedules, online training reservation systems, and training certificates for field service teams.
Domain
Medical Devices / Healthcare Capital Equipment
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Field service engineering experience, training material development, classroom presentation and teaching, process validation, troubleshooting tree development, GMP and ISO knowledge, MS Office proficiency, healthcare capital equipment understanding
Preferred skills
Previous field service trainer experience, medical robotics/digital imaging/X-ray industry experience, quality and reliability engineering knowledge
Technologies
MS Office
Responsibilities
Develop training materials for field service engineers, Conduct in-person hands-on training for field service team, Develop annual training schedule and on-line training reservation system, Maintain Training Certificates, Travel with the field service team for OJT or process validation, Assist technical support engineer with process validations and procedure development
Seniority
Senior, hands-on IC