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Senior Field Service Trainer

Methuen, MA💼 Full-time🗓 2026-08-06 → 2026-09-25

Core

Develops training materials and conducts hands-on training for field service engineers to support medical device product service and process validation.

Role type

Senior Field Service Trainer (Medical Devices)

Builds

Training curricula, annual training schedules, online training reservation systems, and training certificates for field service teams.

Domain

Medical Devices / Healthcare Capital Equipment

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Field service engineering experience, training material development, classroom presentation and teaching, process validation, troubleshooting tree development, GMP and ISO knowledge, MS Office proficiency, healthcare capital equipment understanding

Preferred skills

Previous field service trainer experience, medical robotics/digital imaging/X-ray industry experience, quality and reliability engineering knowledge

Technologies

MS Office

Responsibilities

Develop training materials for field service engineers, Conduct in-person hands-on training for field service team, Develop annual training schedule and on-line training reservation system, Maintain Training Certificates, Travel with the field service team for OJT or process validation, Assist technical support engineer with process validations and procedure development

Seniority

Senior, hands-on IC

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