Operations Production Planner
Core
Design and maintain operational dashboards and reporting frameworks to bridge business strategy and technical execution, optimizing throughput and service levels for operations teams.
Role type
Senior Operations Production Planner (Business Analytics)
Builds
Actionable reporting dashboards and analytical frameworks for internal operations teams
Domain
Collectibles industry operations and business analytics
Deliverable
dashboards & analysis
Required skills
Operations or business analytics experience, Data visualization and reporting principles, Modern BI tools (Lightdash, Tableau, Looker), Advanced Excel/Google Sheets, Stakeholder engagement, Cross-functional collaboration
Preferred skills
5+ years experience in operations/business analytics, Experience with Collectors Operations, Training team members on self-service BI, Proficiency in AI tools for data analysis
Technologies
Lightdash, Tableau, Looker, Google Sheets, Excel, AI tools
Responsibilities
Embed with Operations teams to understand workflows and identify pain points; Design and build user-friendly dashboards for non-technical leadership; Partner on resourcing and capacity planning to reduce SLA turnaround times; Act as liaison between Operations and Engineering to track technical enhancements; Extract and synthesize data across internal systems to highlight trends; Train team members on data tools and analytical best practices.
Seniority
Senior, hands-on IC
