Supervisor, Manga Operations PSA
Core
Manage and optimize operations for a specific function (Receiving, Research, Encapsulation, Quality Control, or Shipping) within the Manga division, ensuring efficiency, quality standards, and safety for valuable collectibles.
Role type
Operations Supervisor (Manufacturing/Logistics)
Builds
Graded and authenticated collectibles (Manga)
Domain
Collectibles / Grading & Authentication
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
team supervision, performance metrics analysis, process development, training hourly staff, conflict resolution, safety compliance, inventory security, Excel/Google Sheets
Preferred skills
experience in Receiving, Shipping, Logistics, Quality Control, or Manufacturing
Technologies
Excel, Google Sheets
Responsibilities
Manage, train, and motivate an operations team; own daily production metrics; evaluate team member output; identify and develop new operational metrics; solve departmental issues to minimize errors; develop staff skills; resolve conflicts; establish communication channels; develop strategic/tactical plans; maintain a safe work environment; handle valuable merchandise securely.
Seniority
Mid-level, hands-on IC