Director, Business Insights & Analytics
Core
Own the data and insights function across PSA Marketplace (Exchange, Vault, eBay Consignment) to transform transactional, marketing, operational, product, and behavioral data into decisions for leadership.
Role type
Director, Business Insights & Analytics (hands-on IC / player-coach)
Builds
Marketplace analytics stack, shared data views, and strategic insights for GMs and Board
Domain
eCommerce / Marketplace / Collectibles
Deliverable
dashboards & analysis
Required skills
SQL, data modeling, business acumen, cross-functional coordination, strategic analysis, fraud detection, stakeholder communication
Preferred skills
dbt, Tableau/Mode/Lightdash, experience in FinTech or alternative assets
Technologies
SQL, dbt, Tableau, Mode, Lightdash
Responsibilities
Define and own the analytics stack to monitor key metrics (GMV, AUM, LTV, funnels); Partner with GMs and BD to pressure-test ideas and validate assumptions; Collaborate with Product, Engineering, Finance, and Marketing for consistent data views; Deliver product and marketing insights on feature usage and acquisition; Inform data infrastructure requirements with Central Data teams; Partner with Fraud team on anomalous transaction patterns; Deliver recurring insights and ad-hoc analysis for executive reporting.
Seniority
Director, strategic leadership with hands-on execution
