Director, Business Insights & Analytics
Core
Own the data and insights function across PSA Marketplace (Exchange, Vault, eBay Consignment) to transform transactional, marketing, operational, product, and behavioral data into decisions for leadership.
Role type
Director, Business Insights & Analytics (hands-on IC with team leadership)
Builds
Marketplace analytics stack, shared data views, recurring insights, ad-hoc analysis, Board/Exec reporting
Domain
eCommerce / Marketplace / Collectibles
Deliverable
production ML models | dashboards & analysis
Required skills
SQL, data modeling, business acumen, strategic analysis, cross-functional coordination, fraud detection via data, stakeholder communication
Preferred skills
dbt, Tableau/Mode/Lightdash, experience in Marketplaces/FinTech/eCommerce, collectibles/alternative-asset market familiarity
Technologies
SQL, dbt, Tableau, Mode, Lightdash
Responsibilities
Define and own the analytics stack to monitor key business metrics (GMV, AUM, LTV, funnels); Partner with GMs and BD to pressure-test ideas and validate assumptions; Collaborate with Product, Engineering, Finance, and Marketing to ensure a shared data view; Partner with Product to analyze feature usage and funnel efficiency; Deliver acquisition, attribution, and segment data to Marketing; Inform data infrastructure requirements with Central Data teams; Partner with Fraud team on shared data signals for risk indicators; Deliver recurring insights and ad-hoc analysis to GMs and support Board reporting.
Seniority
Director, hands-on IC with team leadership