Manager Last Mile Operations
Core
Oversee last-mile delivery operations, manage contract carriers and dispatchers, and optimize delivery routes to ensure efficient transportation of goods.
Role type
Senior operations manager (logistics/transportation)
Builds
Efficient delivery routes and carrier schedules for shippers across North America
Domain
Logistics and transportation
Required skills
Logistics operations management, route planning, team leadership, hiring and performance management, compliance enforcement, resource allocation, problem-solving, Microsoft Office proficiency
Preferred skills
Bilingual English/Spanish, mentoring experience, business acumen, shift flexibility
Technologies
Route planning software, Microsoft Office (Word, Outlook, Excel)
Responsibilities
Oversee daily operations of contract carriers and helpers, develop and mentor staff, manage hiring and disciplinary actions, ensure compliance with warehouse policies, use software to build efficient delivery routes, dispatch contract carriers, identify and resolve operational issues, train carriers and dispatchers, allocate additional resources, ensure accurate job completion and photo documentation
Seniority
Senior, hands-on IC with supervisory responsibilities