Business Systems Analyst I - Information Technology
Core
Analyze business processes and technology tools for Pima County public works departments to identify operational improvements and define requirements for technical solutions.
Role type
Business Systems Analyst I
Builds
Requirements definition documents, work items, visual representations, and oral presentations for IT and third-party vendors.
Domain
Public sector government / Information Technology
Required skills
Business process analysis, requirements analysis, technical documentation, project management (Agile/Waterfall), stakeholder communication, conflict resolution
Preferred skills
Experience with collaboration tools (Teams, SharePoint), prioritizing multiple tasks, learning new disciplines
Technologies
Microsoft Office Teams, SharePoint, work management tools
Responsibilities
Engage with Subject Matter Experts to understand entity operations; Research and document technical tools enabling business operations; Identify areas for operational improvement via technology changes; Communicate proposed technology changes to technical teams and vendors; Coordinate requirements definition and business cases; Provide status updates to leadership; Execute project management techniques; Negotiate solutions for technical and process conflicts.
Seniority
Entry-level to Mid-level (2 years experience required)