Overnight Infrastructure Operations Associate – Azure, VMware & Grafana Monitoring
Core
Provide overnight monitoring and first-level technical support for a 24x7 hybrid IT environment, ensuring platform availability and operational stability.
Role type
Senior IC infrastructure operations engineer (Azure/VMware)
Builds
Production IT infrastructure services for hybrid cloud environments
Domain
Cloud Infrastructure & IT Operations
Required skills
Microsoft Azure administration, Windows Server administration, VMware virtualization, Citrix Cloud support, Azure Virtual Desktop support, MFT/FTP monitoring, Grafana dashboards, Azure Monitor, incident response, runbook execution
Preferred skills
Linux administration, PowerShell scripting, DevOps tools, automation tools, technical documentation
Technologies
Azure, VMware, Citrix Cloud, Azure Virtual Desktop, Grafana, Azure Monitor, MFT/FTP, Windows Server, Active Directory, PowerShell, Linux
Responsibilities
Monitor and respond to alerts for Azure, VMware, Citrix, and Windows infrastructure; perform routine health checks and basic troubleshooting; maintain accurate ticket documentation and shift handovers; escalate complex issues; identify automation opportunities.
Seniority
Senior, hands-on IC