Business Systems Manager I - Information Technology
Core
Lead mid-level to complex cross-functional IT teams to implement technology enhancing end-user experience for Elected Officials and business segments.
Role type
Senior IC Business Systems Manager (IT Project & Team Lead)
Builds
IT projects, system implementations, and supportable environments for county operations
Domain
Public Sector / Government / Information Technology
Required skills
Business process analysis, Project management, Team leadership, Vendor management, System migration planning, Database change management, Hardware upgrade planning, RFI/RFP preparation, Contract negotiation, Performance coaching
Preferred skills
Project Manager experience, Team management experience, Project Management Tools and Methodologies, Process development, Documentation, Training
Technologies
Project Management Tools, Database systems, Hardware infrastructure
Responsibilities
Establish relationships with business segment customers for technical support; Analyze business requirements and make recommendations; Coordinate quarterly planning with customer segments; Manage, coach, train, and evaluate employee performance; Lead critical customer segment projects; Prepare RFI/RFP and evaluate vendor solutions; Interface with vendors for contract negotiations and lifecycle maintenance; Establish procedures for system migration and hardware upgrades.
Seniority
Senior, hands-on IC with team leadership