Customer Acceptance Quality Manager
Core
Representing Airbus Quality organization to customers during aircraft production, Final Assembly Line, and delivery phases to manage quality relationships and satisfaction.
Role type
Customer Acceptance Quality Manager
Builds
Aircraft production and delivery processes
Domain
Aerospace manufacturing
Deliverable
client delivery
Required skills
risk management, cross-functional coordination, corrective action planning, customer communication, quality compliance, in-service issue containment
Preferred skills
cross-site consistency, anticipation mindset
Responsibilities
Manage customer communication for quality topics (cabin, structure, system, paint); Define and prioritize quality irritants and repetitive items; Ensure risk management of quality topics (Major Manufacturing Issues, CA re-allocation, Concession review); Launch and coordinate quality corrective actions; Foster cross-site and cross-programme actions consistency; Ensure awareness of in-service issues and define containment strategies
