Repair Coordinator
Core
Liaison between customer, sales, vendors, engineering, and production to coordinate pump repair jobs and generate cost summaries/quotations.
Role type
Repair Coordinator (Service Center)
Builds
Repair work instructions, work orders, prints, procedures, and inspection forms for pumps and related equipment.
Domain
Industrial machinery (pumps) / Manufacturing services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Organizational skills, Analytical skills, Verbal communication, Written communication, Diplomacy, Negotiation, PC proficiency, ERP system knowledge, Project management, Root cause analysis, Engineering calculations, Material selection, Sketching, AutoCAD, ISO compliance knowledge, OSHAS compliance knowledge, Shipping/Import/Export documentation
Preferred skills
Mechanical engineering degree, SAP experience, Experience in closely related roles, Technical knowledge of pump design and repair, Fit form and functions knowledge
Technologies
AutoCAD, Microsoft software, ERP systems, SAP
Responsibilities
Review customer requirements for pump repair, Analyze inspection results to determine scope of work, Plan repairs (labor hours, purchase requirements, work instructions, total cost), Generate repair quotes, Complete disassembly, inspection, repair, and assembly work instruction packages, Make or review sketches and drawings to ISO standard, Complete purchase requisitions and consult with vendors, Evaluate supplier quotations, Expedite parts and materials, Prepare and facilitate inbound/outbound shipping tasks, Manage projects to meet tender and order cycle time objectives, Communicate with departments to ensure compliance with customer commitments, Perform root cause analysis on pump failures, Perform basic material selections for repair projects, Perform engineering calculations per industry and Sulzer standards
Seniority
Individual Contributor, Mid-level