Technical Consultant - Operate
Core
Provide 24/7 global technical support and incident management for the Murex MX.3 trading platform, restoring normal operations for internal teams, external clients, and SaaS users.
Role type
Technical Consultant (Operate)
Builds
Operational stability and client satisfaction for the MX.3 platform
Domain
Fintech / Capital Markets / Trading Systems
Deliverable
client delivery
Required skills
Incident management, problem management, SQL query building, Linux power user skills, Java programming knowledge, system diagnosis, troubleshooting, cross-functional collaboration
Preferred skills
Sybase/Oracle database administration, Bash scripting, Murex platform knowledge
Technologies
MX.3, Java, SQL, Linux, Sybase, Oracle
Responsibilities
Analyze and diagnose technical production issues across internal, external, and SaaS clients; handle critical production incidents via call; collaborate with Dev, Product, and Infrastructure teams; develop support processes and troubleshooting guides; provide operability feedback to Product teams.
Seniority
Junior to Mid-level, hands-on IC