Customer Support Engineer
Core
Managing projects from order to delivery for critical rotating machinery (pumps, turbines, compressors) to ensure reliability and performance for clients in energy, power generation, and industrial sectors.
Role type
Customer Support Engineer (Project Management & Client Liaison)
Builds
Repair, maintenance, and upgrade solutions for critical rotating equipment
Domain
Industrial engineering, energy, power generation
Deliverable
client delivery
Required skills
project management, client relationship management, technical knowledge of rotating machinery, commercial awareness, coordination with technical/quality/production teams
Preferred skills
HNC or equivalent in engineering, lean principles experience
Responsibilities
Manage projects from order to delivery ensuring timelines and quality; Own client relationships and anticipate needs; Coordinate complex projects with technical and production teams; Drive continuous improvement in safety and efficiency
Seniority
Mid-level, hands-on IC