Trainer II, EPIC (Credentialed)
Core
Train end users on AltaMed technical/clinical systems including EMR, CRM, and referral systems; validate workflows for new software upgrades; provide onsite support and lead task forces for clinical system implementations.
Role type
Senior IC technical trainer (EPIC)
Builds
Standardized training materials, tip sheets, and curriculum for clinical staff
Domain
Healthcare / Electronic Health Records (EPIC)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
EPIC credentialed in 3+ applications, technical training of clinical staff, adult learning principles, project management, curriculum analysis, task force leadership, cross-functional coordination
Preferred skills
Informatics certifications, PMP certification, Learning Management System experience, experience rolling out training to 1500+ people
Technologies
EPIC, Windows-based applications (Word, Excel, PowerPoint, Visio, Project, SharePoint)
Responsibilities
Train staff on new or updated core software products, support end-users in 1-1 format, lead designated task force efforts, maintain curriculum for software upgrades, provide onsite support in clinics
Seniority
Mid-Senior, hands-on IC