Front End Manager
Core
Manages front end and store office operations and staff to promote high level of engagement and customer satisfaction.
Role type
Store Operations Manager (Front End)
Builds
Customer checkout experience and store compliance
Domain
Retail Grocery
Deliverable
product features
Required skills
Staff hiring and training, Customer service, Cash handling and tender procedures, Compliance with AML and lottery regulations, Shrink management, Store safety and sanitation
Preferred skills
Leadership and motivation, Strategic objective alignment, Report preparation, Multi-tasking in fast-paced environment
Technologies
Cash registers, Microsoft Office
Responsibilities
Interview, hire, train, and develop front-end partners; Greet customers and resolve complaints; Monitor store sales accuracy and compliance; Conduct performance evaluations; Open/close store and manage cash assets; Ensure food safety and sanitation standards.