Customer Experience Manager Full Time - Exeter PA
Core
Lead store operations and customer service for a retail store, ensuring crew members deliver a high-quality shopping experience and maintain store standards.
Role type
Store Manager / Customer Experience Manager
Builds
Retail store operations and customer service experience
Domain
Retail
Deliverable
product features
Required skills
Crew leadership and training, front-end operations management, store maintenance and recovery, cash register operation, merchandising execution, multi-tasking, composure under pressure
Preferred skills
College experience
Technologies
Cash register systems
Responsibilities
Train crew on customer service standards, lead store to achieve customer service score goals, manage front-end operations and merchandising, perform opening/closing and store maintenance, supervise crew members, perform store manager duties in absence
Seniority
Individual Contributor, operational leadership