Specialist - F&A - I2C 4B
Core
Manage the ITC portfolio, handle payment/dispute/collections queries, and perform daily internal audits for a client contract.
Role type
Specialist, F&A (Finance & Accounting)
Builds
Client contract compliance and collections processes
Domain
Finance & Accounting
Deliverable
dashboards & analysis
Required skills
Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Client Relations, Collections Management, Data Literacy, Data Visualization, Deductions Management, Lean Six Sigma (LSS), People Leadership
Responsibilities
Complete quality checks as defined in client contracts, manage the ITC portfolio and maintain strong customer relations, respond to customer emails regarding payment/dispute/collections, maintain exception logs for process-related issues, prepare and complete SOPs or process manuals, adhere to internal compliance policies, perform daily internal audits.