Assistant Manager (UI/UX Design)
Core
Support the Manager in driving UX strategy, product experience, and service design across mobile apps, digital platforms, and customer journeys to increase loyalty and drive conversion.
Role type
Assistant Manager, UI/UX Design & Product Strategy
Builds
Mobile apps, digital platforms, and holistic customer experiences
Domain
Hospitality / Digital Product Design
Deliverable
product features
Required skills
UX strategy, user-centred design, stakeholder management, UX research, data analysis, interaction design, prototyping, design systems maintenance, AI workflow integration, mentoring
Preferred skills
Product owner mindset, business rationale development, cross-functional collaboration, front-end understanding, project management
Technologies
AI workflows, design systems, component libraries
Responsibilities
Support UX strategy and design across mobile and digital journeys; translate business requirements into user-centred solutions; facilitate UX workshops; conduct qualitative and quantitative research; perform live observation of UX journeys; design interfaces, wireframes, and prototypes; maintain design systems; support implementation with development teams; mentor junior designers
Seniority
Mid-Senior, hands-on IC with management support